Your ticket order can be transferred to someone else before picking up the badge or wristband at Admissions at the Duke Energy Convention Center. You may not transfer your badge or wristband to someone after you have already used it at the convention. The wristband must be attached and cannot be removed during the period of its use. The wristbands are durable. 

Admissions purchased online in advance or at the door to this event are NON-REFUNDABLE unless Queen City Pop is cancelled. Admissions are NOT refundable due to cancellation of the appearance of any particular guest or combination of guests. Any guest may cancel at any time due to a personal or professional conflict. In the event of a guest cancellation, notification will occur via our social media platforms. 

Purchase, acceptance and use of this Admission signifies the following:

1) Admission credentials cannot be replaced if stolen, lost or destroyed, and a credential is valid only for the day or days for which it is issued. If your badge or wristband is damaged, then bring the item to the Admissions space to have it replaced.

2) Admission is not transferable and are not redeemable for cash. If admission includes a wristband, the wristband may not be removed during its period of use.

3) Reproduction of event badges and wristbands is not permitted. 

4) Once an admission has been redeemed for a badge or wristband, that item may not be sold.  

5) Unauthorized or unlawful resale or attempted resale of admission credentials is prohibited by law and grounds for seizure without compensation. 

6) Management reserves the right to revoke or refuse admission, or to eject any person, who fails to comply with the rules of the show/venue, and all applicable laws, without refund. 

7) NO REFUNDS OR EXCHANGES of admission purchases, except exchanges as provided through our system of upgrading an admission.

8) Admission holder assumes all risk and danger of personal injury, damage to property, including death, and all other hazards arising from, or related in any way to, the event for which the admission is issued, caused by negligence, gross negligence or otherwise, and the holder releases Queen City Pop, its owner, employees agents and assigns, from any and all liabilities/claims resulting from such risks, danger, damage, injury or death. 

9) Admission holder consents to use of his/her image or likeness by media now known or hereafter devised, for advertising, sale and/or other promotional purposes. 

10) Admission holder agrees not to take photographs or video where posted as prohibited. 

11) Queen City Pop is a zero tolerance zone for harassment.