• All OtakuFest tickets are NON-REFUNDABLE.
• If you cannot attend the January 2023 event, you may transfer your ticket to a friend. If the 2023 event is postponed for any reason, your ticket will automatically be transferred to our Next Event. This ticket is not refundable under any circumstance.
• All guest announcements are subject to change. In the event of a guest cancellation, all autograph and photo op tickets purchased for that guest will be credited back to the customer. There are NO refunds/credits on admission tickets.
• This is a RAIN or SHINE event.
• No outside food or drinks (including alcoholic beverages) are permitted inside the convention center.
• No pets are allowed except for registered service animals. Only dogs and miniature horses can legally qualify as service animals. Emotional support animals do not fall under the same protections and are not allowed at the show.
• No harassment of any type is acceptable. Do not harass other attendees or guests. "No", "Stop", and "Go Away" are not suggestions. Any act of harassment will lead to ejection from the convention and may lead to the involvement of law enforcement.
• All attendees, guests, and artists may be filmed while at the event for use in news coverage, and/or future promotional advertising. By entering the premises of the convention you are consenting to be filmed by the event and news media.
• TICKETS WILL BE AVAILABLE AT THE DOOR. However, THERE WILL BE AN INCREASE ON THE BASE PRICE. TICKETS WILL BE A FLAT FEE AND TAX WILL BE ALL-INCLUSIVE.
